What are my refund options?

1.  OneAccount - Click here for more information

2.  ACH Transfer to current bank account - Deposit funds to a bank of your choice. Selecting

        this method will allow funds to be available in 2-3 business days.
3.  Paper Check - A paper check will be mailed to the address you designate during

        activation.  Selecting this method will allow funds to be available in 5 or more business

        days.

When will I get a refund?

Should the student have a negative balance after Financial Aid is applied to the account, a refund will be generated for the student. Title IV regulations state that in most cases refunds should be processed for students within 14 days of being applied to the student’s University account. An exceptions is when financial aid is applied prior to the start of classes for that term; then it is 14 days after the first day of class. In most cases, students at EKU receive their refunds faster than this time frame.

EKU processes refunds every Tuesday and Thursday.

Please note you must show a “Refund” and dollar amount in EKUDirect before funds will be released to you. Should your account show a negative balance this does not mean that EKU has processed a refund for you. Your account balance will have to show a zero before funds will be released.

* Even if a student receives a refund from EKU, this does not mean that their University Account is paid in full. Student must check their EKUDirect account to verfiy that their account is paid. It is the student’s responsibility to pay any outstanding balances with the University.

For more information regarding Student Accounting Services click below:

OneAccount holders funds will be available the day funds are released from EKU. However, please note there is a processing timeframe. Funds will be released at some point prior to midnight the same day. Please check your OneAccount statment to make sure funds are available prior to use.